Privacy Policy

This Privacy Policy describes how Chopra Electricals ("we", "us", or "our") collects, uses, and protects information when you visit or interact with chopraelectricals.com (the "Website"). By using this Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our Website:

Contact details you provide through our Contact Us form or Request a Quote form, such as your name, email address, and phone number.
Enquiry details including the product category and message you submit.
Usage data such as your IP address, browser type, device information, pages visited, and time spent on the Website, collected automatically through standard web technologies.
Cookies and similar tracking technologies used to improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and Request a Quote submissions
Provide product information, pricing, and support
Improve our Website, products, and services
Send updates about our products or offers, where you have opted in (e.g. newsletter subscription)
Comply with legal obligations and protect against fraudulent or unauthorized activity

3. Cookies

Our Website may use cookies to enhance user experience, remember preferences, and analyse Website traffic. You can choose to disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

4. Third-Party Services

Our Website may use third-party services such as Google Maps (to display our office location) and WhatsApp (for direct messaging). These third parties may collect information in accordance with their own privacy policies. We are not responsible for the privacy practices of these external services.

5. Data Security

We implement reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Information you submit may be shared internally within Chopra Electricals to process your enquiry, or with service providers who assist us in operating the Website (such as hosting and email delivery), under confidentiality obligations.

7. Your Rights

You may request access to, correction of, or deletion of the personal information you have submitted to us by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

8. Children's Privacy

Our Website is not directed at children under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: